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The theme, “Transforming the Public Sector in the Age of Innovation," embodies a resonating drive for a purposive, collective effort of individuals and organizations from APO-member countries to bring transformation in the public sector through innovations that improve productivity.


This conference aims to reinforce knowledge sharing and inspire transformations in the public sector on emerging trends, technologies, methodologies, and innovations merged with new policies to impact productivity in the public sector, and how can they be used to enhance the productivity of public sector leaders and organizations based on the contexts of APO-member countries.



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Get ready

for the Government

of The Future

We invite you to be part of the movement. Be one step ahead by taking part in this year's International Conference on Public Sector Productivity.

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#icpsp2017

ABOUT THE CONFERENCE

 

The theme, “Transforming the Public Sector in the Age of Innovation," embodies a resonating drive for a purposive, collective effort of individuals and organizations from APO-member countries to bring transformation in the public sector through innovations that improve productivity.

THE CONFERENCE

The theme, “Transforming the Public Sector in the Age of Innovation," embodies a resonating drive for a purposive, collective effort of individuals and organizations from APO-member countries to bring transformation in the public sector through innovations that improve productivity.


This conference aims to reinforce knowledge sharing and inspire transformations in the public sector on emerging trends, technologies, methodologies, and innovations merged with new policies to impact productivity in the public sector, and how can they be used to enhance the productivity of public sector leaders and organizations based on the contexts of APO-member countries.



Specifically, the conference aims to achieve the following objectives:

 

Redefine the role of government in pursuit of sustainable  productivity in public sector organizations;

 

Discuss macro and micro trends shaping the future of government and their implications in public sector productivity;


Explore new tools and techniques that raise public sector productivity;


Understand the link between productivity management and innovative approaches in the complex setting of public sector organizations;


Share knowledge on emerging leadership models;


Gather inputs, knowledge and experiences about new technologies, leadership styles and performance management tools for future implementation of the Center of Excellence on Public Sector Productivity.




SUB-THEMES

Keynote speeches, expert presentations, panel discussions and breakout sessions will touch on the following topics:

Next Generation Governance

Government of the Future

 

Citizen-engaged Governance: Crowdsourcing and Citizen Science for Public Engagement and Better Public Services


Distributed Governance: Implications on Productivity in Delivering Public Services

New Frontiers in Performance Management and Productivity Measurement

Perspectives and frontier development in measuring productivity of public sector organization


Invoking citizen participation in measuring public sector’s performance

 

Measuring productivity of government operations:  Experiences from Malaysia

 

Accelerating public sector performance and productivity through performance-based management system and incentive system

Public Sector Human Resource for the 22nd Century

Nurturing agile and knowledge-creating public sector organizations


Investing in human capital for knowledge productivity


Leading innovations for a productive public organization 

Propelling the Whole Government Approach for Best Results

 

One-stop shop government service for citizens

 
Single-window public services

Productivity Technologies for Public Sector Organizations of the Future

Artificial intelligence: Toward a new horizon of public sector productivity improvement


Big data analytics: Implications and challenges to boost public sector productivity 


Driving a future-thinking public sector organization

Sub-themes

keynote speeches, expert presentations, panel discussions and breakout sessions will touch on the following sessions:

Next Generation Governance


New Frontiers in Performance Management and Productivity Measurement


Public Sector Human Resource for the 22nd Century


Propelling the Whole-of-Government Approach


Technology-driven Productivity for the Public Sector Organizations of the Future

SPEAKERS

Dr. Santhi Kanoktanaporn

Secretary General,

Asian Productivity Organization

 

Dr. Santhi Kanoktanaporn is the Secretary General of the Asian Productivity Organization, the premier organization focused on improving productivity across the Asia-Pacific Region. He also served as the Executive Director at the Thailand Productivity Institute. Secretary-General Kanoktanaporn is an industry veteran with over 40 years of hands-on experience in driving productivity enhancement initiatives and strategic international development programs. He also has vast experience ranging from product quality control, to environment and waste management consultancy, to the telecom and petrochemical sectors.








 

Alicia dela Rosa-Bala

Chairperson,

Civil Service Commission

   Alicia dela Rosa-Bala is currently the Chairperson of the central human resource agency of the Philippine government, the Civil Service Commission (CSC). She also served as the Undersecretary for Policy and Plans of the Department of Social Welfare and Development (DSWD) which she has served for the past 39 years. She was also the Deputy Secretary-General for the ASEAN Socio-Cultural Community Department in Jakarta, Indonesia which covers the sectors of civil service, science and technology, health, women, youth, social welfare and development, disaster management, among others. She was given recognition by ambassadors of member-countries for her contributions to ASEAN at the conclusion of her term. In 2004, she was DSWD’s First Best Manager Awardee, and in 2012 she was awarded Outstanding Career Executive Service Officer by the Career Executive Service Board.

 

Dr. Helen Liu

Assistant Professor,

University of Hongkong


Dr. Helen K. Liu is an Assistant Professor in the Department of Politics and Public Administration, University of Hong Kong. She received a Ph.D. in public administration from Indiana University-Bloomington in 2009 and a BA in economics from University of Texas-Austin. Before joining the DPPA, she was an emerging scholar in Urban Institute, Washington D.C., a summer fellow in the RGK Center on Philanthropy, University of Texas in Austin, and a visiting scholar at Peking University. Her primary research interests are in inter-organizational networks, social service provision, collaborative governance, crowdsourcing adaptation, and nonprofit management.





 

 

Dean Parham

Expert


Dean Parham is an expert on Australia’s productivity performance. He led the Productivity Commission’s ‘flagship’ program of research on Australia’s productivity performance for over 10 years (until 2008). This research investigated productivity trends and the policy-relevant factors that help and hinder improved productivity performance in the Australian economy. Dean has continued to work in the productivity field since leaving the Commission, with appointments at the Australian Treasury, the University of Adelaide, the Bureau of Resource and Energy Economics and as a Visiting Researcher back at the Productivity Commission.

 








 

PROGRAM SCHEDULE


DAY 1

October 10, 2017

Opening Ceremony

Keynote Speech:  The Government of the Future: Towards Inclusive and Sustainable Governance

 

Plenary Session 1: Next Generation of Governance

- Government of the future: Patterns of development cooperation and challenges of innovation age

- Citizen-engaged governance: Crowdsourcing and citizen science for public engagement and better public services

- Distributed governance: Implications on productivity in delivering public services


Plenary Session 2: New Frontiers in Performance Management and Productivity Measurement

 - Perspectives in and frontier on measuring productivity of public sector organization

- Measuring productivity of government operations:  Experiences from Malaysia

- Accelerating public sector performance and productivity through performance-based management system and incentive system

 

Plenary Session 3: Public Sector Human Resource for the 22nd Century

 - Nurturing agile and knowledge-creating public sector organizations

- Investing in human capital for knowledge productivity

- Leading innovations for a productive public organization 

 

day 2

October 11, 2017

Plenary Session 4: Propelling the Whole of Government Approach for Best Results

- Collaborative governance and social networking: Mainstreaming citizen involvement in the public service delivery

- Digital government services for better public service: Lesson learned from South Korea

- People-centered public service delivery in Malaysia

 

Concurrent Breakout Sessions on PSP Thematic Areas

 - Productivity coaching: How to reach your full potential (Master Class)

- QMS: Focus on citizen satisfaction and sustained success (Master Class)

- Embracing innovation in the public sector (Master Class)

- Leading with ethics

- Deep linking with citizens toward citizen-centric services and sustainable productivity

- Strategic and innovative leadership for public sector organizations of the future

- Better public services through evidence-based performance management

 

Plenary Session 5: Technology-driven Productivity for Public Sector Organizations of the Future

- Technology-simulated public service and engagement

- Big data analytics: Implications and challenges to boost public sector productivity 

- Driving a future-thinking public sector organization

 

ISO Awarding Ceremony

 

PROGRAM SCHEDULE

Clear your calendar - It's going down! Splash Blocks kicks off on April 20th, and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is our meeting spot for a night of fun and excitement. Come one, come all, bring a guest, and hang loose. This is going to be epic!

OCTOBER 10 (DAY 1)

Opening Ceremony


Keynote Speech:  The Government of the Future: Towards Inclusive and Sustainable Governance

by Deputy Executive Secretary Alberto A. Bernardo and

Philippine National Economic Development Authority Undersecretary Adoracion Navarro
 

Plenary Session 1: Next Generation of Governance

- Governance of the future: Patterns of development cooperation and challenges of innovation age by Yury Gromyko, Shiffers Institute Russia
- Citizen-engaged governance: Crowdsourcing and citizen science for public engagement and better public services by Helen K. Liu, Hong Kong University
- Distributed governance: Implications on productivity in delivering public services by John Xavier, Universiti Kebangsaan Malaysia

- Collaborative Governance for Sustainable Development by Shin Kim, Korea Institute of Public Administration

 

Plenary Session 2: New Frontiers in Performance Management and Productivity Measurement

 - Perspectives in and frontier on measuring productivity of public sector organization by Aurel Brudan, the KPI Institute
- Measuring productivity of government operations by Rauzah Zainal Abidin, Malaysia Productivity Corporation

- Data-driven decision making: Managing performance through Big Data Analytic by Avinash B.M., Ramaiah Institute of Management India

- Accelerating public sector performance and productivity through performance-based management system and incentive system by Myrna S. Chua, Department of Budget and Management Philippines

 

Plenary Session 3: Public Sector Human Resource for the 22nd Century
 - Nurturing agile and knowledge-creating public sector organizations by Ryoko Toyama, Chuo University
- Investing in human capital for knowledge productivity by Robert Kramer, George Washington Univerity USA
- Leading innovations for a productive public organization by Tim A. Mau, Guelph University Canada

OCTOBER 11 (DAY 2)

Plenary Session 4: Propelling the Whole of Government Approach for Best Results
- Collaborative governance and social networking: Mainstreaming citizen involvement in the public service delivery by Helen K. Liu, Hong Kong University
- Digital government services for better public service: Lesson learned from South Korea by Shin Kim, Korea Institute of Public Administration
- People-centered public service delivery in Malaysia by John Xavier, Universiti Kebangsaan Malaysia
 

Concurrent Breakout Sessions on PSP Thematic Areas

Breakout Session 1 - Productivity coaching: How to reach your full potential (Master Class)  by Jackie Caniza, Business Hat Inc


Breakout Session 2 - QMS: Focus on citizen satisfaction and sustained success (Master Class) by Racquel Barbecho and Homer Alcon, DAP Productivity and Development Center


Breakout Session 3 - Embracing innovation in the public sector

- Governing for the future through cross-sectoral solutions and innovations by Yury Gromyko, Shiffers Institute Russia

- Embracing innovation in the public sector by John Xavier, Universiti Kebangsaan Malaysia
- Big data into action for public sector productivity by Kiwako Sakamoto, Former Data Scientist at World Bank


Breakout Session 4 - Deep linking with citizens toward citizen-centric services and sustainable productivity

- Inciting citizen interaction and gaining deeper insight on citizen need using technology by Helen K. Liu, Hong Kong University

- Advocating inclusive and sustainable growth through better policy by Shin Kim, Korea Institute of Public Administration

- Establishment of an online public information system for civil registration by Robert Joseph T. Coronado, Philippine Statistics Authority


Breakout Session 5 - Strategic and innovative leadership for public sector organizations of the future

- Phronetic leadership for bureaucratic leaders by Ryoko Toyama, Chuo University

- Exercising power and influence to lead ethically in public organization by Tim A. Mau, Guelph University

- Managing changes through talent management by Avinash B.M., Ramaiah Institute of Management India

- Development of NBI DVI Unit Protocaal using the Nonaka Knowledge Management Framework by Arjay A. Jeresano, National Bureau of Investigation Philippines


Breakout Session 6 - Better public services through evidence-based performance management

- Factoring citizen in measuring the productivity of public sector by Aurel Brudan, the KPI Institute

- Linking public service improvement with its productivity measurement by Rauzah Zainal Abidin, Malaysia Productivity Corporation

- Pre-emptive governance: Promoting data-driven public sector for higher productivity by Amuerfina R. Reyes, Department of Labor and Employment Philippines

- E-governance: Open data and targeted transparency by Maria Teresa Magno-Garcia, Department of Information and Communications Technology Philippines

- Improving the discharge flows to reduce the outstaying patients by Wilhelmina de Castro, Bicol Medical Center Philippines


Breakout Session 7 - Transformation toward a forward-thinking public sector by Robert Kramer, George Washington University, USA

 

Plenary Session 5: Technology-driven Productivity for Public Sector Organizations of the Future
- Technology-simulated public service and engagement by Helen K. Liu, Hong Kong University
- Leveraging big data from private sector for government by Kiwako Sakamoto, Former Data Scientist at the World Bank

- Driving a future-thinking public sector organization by John Xavier, Universiti Kebangsaan Malaysia

- Big data analytics: Possible application for public sector organization by Avinash B.M., Ramaiah Institute of Management India


5th Recognition Ceremony for Government Organizations with ISO 9001 Quality Management System Certification

SPEAKERS

Atty. Elba S. Cruz, Ph.D, MNSA

President and ceo

development academy of the philippines

Dr. Santhi Kanoktanaporn

SECRETARY GENERAL

ASIAN PRODUCTIVITY ORGANIZATION

Atty. Menardo I. Guevarra

Senior deputy executive secretary

office of the president

Usec. Adoracion M. Navarro

undersecretary / apo philippines director

national economic and development authority

Dr. Yury Gromyko

director

shiffers institute of advanced studies, russia

DR. HELEN K. LIU

ASSISTANT PROFESSOR IN PUBLIC ADMINISTRATION

HONG KONG UNIVERSITY

PROF. JOHN XAVIER

PRINCIPAL FELLOW

UNIVERSITI KEBANGSAAN MALAYSIA

AUREL BRUDAN

CEO

THE KPI INSTITUTE, AUSTRALIA

Rauzal Zainal Abidin

director

malaysia productivity corporation

Prof. Ryoko Toyama

professor in graduate school of strategic management

chuo university, japan

Prof. Robert Kramer

professor

george washington university, usa

Prof. Avinash B.M.

PROFESSOR

ramaiah institute of management, india

Prof. Tim A. Mau

Associate professor

PROFESSOR

Dr. Shin Kim

senior research fellow

korea institute of public administration

Kiwako Sakamoto

Data scientist

world bank

ASec. Myrna S. Chua

ASSISTANT SECRETARY

DEPARTMENT OF BUDGET AND MANAGEMENT, PHILIPPINES

Asec. Amuerfina R. Reyes, CESO III

Asssistant secretary

department of labor and employment, philippines

JACKIE SARMIENTO CAÑIZA

FOUNDER

BUSINESS HAT, INC., PHILIPPINES

WHO CAN JOIN

This year's conference will gather public sector professionals of various backgrounds, which may come from, but not limited to:

National Government Agencies

Local Government Units

Asian Productivity Organization member countries

Public Management Development Program Alumni

Academe, State Universities and Colleges

and interested professionals from other institutions.


WHO CAN JOIN?

This year's conference will gather public sector professionals of various backgrounds, which may come from, but not limited to:

National Government Agencies

Local Government Units

Asian Productivity Organization member countries

Public Management Development Program Alumni

Academe, State Universities and Colleges

and interested professionals from other institutions.



REGISTER HERE



About the Development Academy of the Philippines

The Development Academy of the Philippines (DAP) is a government owned and controlled corporation mandated to:

 

a. generate pioneering, value-adding, synergistic ideas, concepts, principles, techniques and technologies addressing development  problems of local, national and international significance;


b. capacitating individuals and development stakeholder organizations in government, the private sector, civil society, academe, and international organizations to perform their respective roles and mandates in development more efficiently and effectively; and

 

c. promote partnerships and facilitate the integration of policies, plans, programs, and systems towards a holistic perspective,  through the conduct of training, education, policy/action-oriented researches, consulting/technical assistance, and publications in good governance and productivity improvement.


VENUE

In-house accommodation will be available on a first-come, first-served basis.

You may also opt to book at nearby hotels. (Download the list here.)


tagaytay city

Known as one of the major tourist destinations in the country, Tagaytay City in the province of Cavite has been a go-to place for people from Metro Manila and the CALABARZON region due to its cool climate and best vantage points overlooking the Taal Lake and Volcano. Considered as one of the most elevated cities in the country, the reputable gathering among public sector professionals in this city shall also bring citizen-driven services to greater heights by reinforcing efforts to achieve sustainable productivity.


Image source: www.ecapuz.com

THE VENUE

dap conference center

The Development Academy of the Philippines Conference Center (DAPCC) as the venue for the Internal Conference for Public Sector Productivity (ICPSP) in Tagaytay City is befitting the aim to inspire transformation amidst present-day’s fast-changing trends and innovations. The rejuvenated conference center which also features an art gallery and creations by national and contemporary artists signify the Academy’s zeal for stimulating change and creativity among public sector leaders and organizations.


With four decades of experience as venue for significant conferences, workshops and seminars, DAPCC is truly a worthy venue for inviting potential professionals who will later achieve national goals and relevant societal change.

ACCOMMODATION OPTIONS

DAP Conference Center
In-house accommodation are available on a first-come first serve basis.

Partner hotel #1

Partner hotel #1 is situated near DAP CC. Visit their website to make a booking.

Partner hotel #2
Partner hotel #2 is situated near DAP CC. Visit their website to make a booking.

ABOUT THE ORGANIZERS



DEVELOPMENT ACADEMY OF THE PHILIPPINES (DAP)

 

The Development Academy of the Philippines (DAP) is a government-owned and controlled corporation engaged in capacity-building through consulting/technical assistance, training/seminar, professional education, and policy-action research. DAP also serves as the country‘s national productivity organization.        


 

ASIAN PRODUCTIVITY ORGANIZATION (APO)


The Asian Productivity Organization (APO) is a regional intergovernmental organization that aims to contribute to the sustainable socioeconomic development of Asia and the Pacific through enhancing productivity.      


 

  

our partner

ASIAN PRODUCTIVITY ORGANIZATION

Established on 11 May 1961, the Asian Productivity Organization (APO) serves as a regional intergovernmental organization.The APO is nonpolitical, nonprofit, and nondiscriminatory.

Its mission is to contribute to the sustainable socioeconomic development of Asia and the Pacific through enhancing productivity. Its vision is to be the leading international organization on productivity enhancement, enabling APO economies to be more productive and competitive by 2020.

OUR PARTNER

ASIAN PRODUCTIVITY ORGANIZATION

Established on 11 May 1961, the Asian Productivity Organization (APO) serves as a regional intergovernmental organization. The APO is nonpolitical, nonprofit, and nondiscriminatory. Its mission is to contribute to the sustainable socioeconomic development of Asia and the Pacific through enhancing productivity. Its vision is to be the leading international organization on productivity enhancement, enabling APO economies to be more productive and competitive by 2020.

#icpsp2017

Contact us!

Facebook: facebook.com/apocoepsp

Twitter: @icpsp2017

E-mail: icpsp@dap.edu.ph

Phone Numbers: (+63)(2) 897-62-82/95/96

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CONTACT THE ORGANIZER
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