Opening Ceremony

Keynote Speech:  The Government of the Future: Towards Inclusive and Sustainable Governance

_{by Deputy Executive Secretary Alberto A. Bernardo and}

_{Philippine National Economic Development Authority Undersecretary Adoracion Navarro}
 

Plenary Session 1: Next Generation of Governance

<sub>- Governance of the future: Patterns of development cooperation and challenges of innovation age by Yury Gromyko, Shiffers Institute Russia
- Citizen-engaged governance: Crowdsourcing and citizen science for public engagement and better public services by Helen K. Liu, Hong Kong University
- Distributed governance: Implications on productivity in delivering public services by John Xavier, Universiti Kebangsaan Malaysia</sub>

_{- Collaborative Governance for Sustainable Development by Shin Kim, Korea Institute of Public Administration}

Plenary Session 2: New Frontiers in Performance Management and Productivity Measurement

 <sub>- Perspectives in and frontier on measuring productivity of public sector organization by Aurel Brudan, the KPI Institute
- Measuring productivity of government operations by Rauzah Zainal Abidin, Malaysia Productivity Corporation</sub>

_{- Data-driven decision making: Managing performance through Big Data Analytic by Avinash B.M., Ramaiah Institute of Management India}

_{- Accelerating public sector performance and productivity through performance-based management system and incentive system by Myrna S. Chua, Department of Budget and Management Philippines}

Plenary Session 3: Public Sector Human Resource for the 22nd Century
 <sub>- Nurturing agile and knowledge-creating public sector organizations by Ryoko Toyama, Chuo University
- Investing in human capital for knowledge productivity by Robert Kramer, George Washington Univerity USA
- Leading innovations for a productive public organization by Tim A. Mau, Guelph University Canada</sub>

Plenary Session 4: Propelling the Whole of Government Approach for Best Results
<sub>- Collaborative governance and social networking: Mainstreaming citizen involvement in the public service delivery by Helen K. Liu, Hong Kong University
- Digital government services for better public service: Lesson learned from South Korea by Shin Kim, Korea Institute of Public Administration
- People-centered public service delivery in Malaysia by John Xavier, Universiti Kebangsaan Malaysia</sub>
 

Concurrent Breakout Sessions on PSP Thematic Areas

_{Breakout Session 1 - Productivity coaching: How to reach your full potential (Master Class)  by Jackie Caniza, Business Hat Inc}

_{Breakout Session 2 - QMS: Focus on citizen satisfaction and sustained success (Master Class) by Racquel Barbecho and Homer Alcon, DAP Productivity and Development Center}

_{Breakout Session 3 - Embracing innovation in the public sector}

_{- Governing for the future through cross-sectoral solutions and innovations by Yury Gromyko, Shiffers Institute Russia}

<sub>- Embracing innovation in the public sector by John Xavier, Universiti Kebangsaan Malaysia
- Big data into action for public sector productivity by Kiwako Sakamoto, Former Data Scientist at World Bank</sub>

_{Breakout Session 4 - Deep linking with citizens toward citizen-centric services and sustainable productivity}

_{- Inciting citizen interaction and gaining deeper insight on citizen need using technology by Helen K. Liu, Hong Kong University}

_{- Advocating inclusive and sustainable growth through better policy by Shin Kim, Korea Institute of Public Administration}

_{- Establishment of an online public information system for civil registration by Robert Joseph T. Coronado, Philippine Statistics Authority}

_{Breakout Session 5 - Strategic and innovative leadership for public sector organizations of the future}

_{- Phronetic leadership for bureaucratic leaders by Ryoko Toyama, Chuo University}

_{- Exercising power and influence to lead ethically in public organization by Tim A. Mau, Guelph University}

_{- Managing changes through talent management by Avinash B.M., Ramaiah Institute of Management India}

_{- Development of NBI DVI Unit Protocaal using the Nonaka Knowledge Management Framework by Arjay A. Jeresano, National Bureau of Investigation Philippines}

_{Breakout Session 6 - Better public services through evidence-based performance management}

_{- Factoring citizen in measuring the productivity of public sector by Aurel Brudan, the KPI Institute}

_{- Linking public service improvement with its productivity measurement by Rauzah Zainal Abidin, Malaysia Productivity Corporation}

_{- Pre-emptive governance: Promoting data-driven public sector for higher productivity by Amuerfina R. Reyes, Department of Labor and Employment Philippines}

_{- E-governance: Open data and targeted transparency by Maria Teresa Magno-Garcia, Department of Information and Communications Technology Philippines}

_{- Improving the discharge flows to reduce the outstaying patients by Wilhelmina de Castro, Bicol Medical Center Philippines}

_{Breakout Session 7 - Transformation toward a forward-thinking public sector by Robert Kramer, George Washington University, USA}

Plenary Session 5: Technology-driven Productivity for Public Sector Organizations of the Future
<sub>- Technology-simulated public service and engagement by Helen K. Liu, Hong Kong University
- Leveraging big data from private sector for government by Kiwako Sakamoto, Former Data Scientist at the World Bank</sub>

_{- Driving a future-thinking public sector organization by John Xavier, Universiti Kebangsaan Malaysia}

_{- Big data analytics: Possible application for public sector organization by Avinash B.M., Ramaiah Institute of Management India}

5th Recognition Ceremony for Government Organizations with ISO 9001 Quality Management System Certification